2FA on Chase is always enabled
When you log in to your account on a new device using the desktop website, mobile website,
or app, you will be prompted to receive a code through a call or message to any registered phone number or email on your account.
See Also
Why Is Two-Factor Authentication (2FA) so Important for Banks?Does your bank use two-factor authentication? - Just Ask GemaltoWhy do banks have 2FA through SMS and not through authenticator apps?How to set up two-factor authentication on your online servicesThese phone numbers and emails are the ones registered on your main online account, NOT the ones registered for Chase QuickPay or banking over text message.
How to Change the Registered Contact Info on Your Account:
- Go to the main Chase website (chase.com).
- At the top of the page, click “Customer Center”.
- Under “My Information”, click “Change mailing address, phone and/or email”.
- Follow the instructions at the top of the page to change your registered information.
- The next time you login to the Chase website or app on an unrecognized device, you will be prompted for a code sent to one of your registered devices.
